Smith.ai
Hybrid AI + live US-based receptionists handling calls, chat, and intake for professional service firms.
Law firms
Real estate
Medical & dental
Home services
General SMB
Best for
Law firms and professional services that want human backup on every call.
Pricing
Starting around $293/mo for the entry call plan — verify on provider's site.
Pricing may change — always verify on the provider's site.
Last verified 2026-05-24
Key features
Appointment booking
SMS follow-up
Bilingual (EN/ES)
Live human backup
Calendars: Google Calendar, Outlook, Calendly
CRM / tools: Clio, HubSpot, Salesforce, Zapier
Pros
- + Real US-based receptionists as a fallback
- + Strong legal-intake workflows and integrations
- + Bilingual English/Spanish support
Cons
- − Per-call pricing can scale up quickly with high volume
- − Premium pricing relative to AI-only tools
Who should choose Smith.ai
Firms that bill by the hour and cannot afford a missed or mishandled client call.
Disclosure: Some outbound links may be affiliate or referral links. Recommendations are based on business fit, features, pricing, and stated needs. Learn more.
Related providers
Details may change. Always verify pricing and features on the provider's site before signing up.